Terms


Privacy Statement

We do not collect information about the visitors to our site unless they correspond with us via email. We do collect those email addresses in order to periodically correspond with our visitors about updates to our site, or information that might be helpful. We never share information collected with other organizations. If you do not want to receive email from us in the future, please let us know by sending an email to orders@chesta.com.

Vendors/Wholesalers

By purchasing products online at wholesale prices you will be entering into a wholesale relationship with Precious Pet Paintings and you acknowledge that you have read and agree with all policies and additional details in 'Returns and Exchange Policy.'

We reserve the right to reject any request or to discontinue a wholesale relationship at any time if it is determined that such a relationship is not appropriate for the image of our company. 

Precious Pet Paintings has a strict policy and does not allow sales of its products on auction sites such as eBay, Amazon, Craig’s List, and uBid. Retailers who discount or sell on auction sites will not be shipped to again.

We look forward to a long relationship with you!

We are more than willing to do drop shipping for your customers for an addition $1 per item. This will be monitored by the wholesale address that was given on the wholesale account.

Returns & Exchange Policy

Precious Pet Paintings wants you to be completely happy with your purchase. Your unused item(s) may be returned or exchanged within 30 days of ship date. Please note that items received after 30 days of ship date will only be eligible for an exchange. Any defective item or incorrect shipment will be replaced at no shipping charge or restocking fee to you.

Returns:

You can also return unused items within 30 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid minus the 15% restocking fee, plus any applicable sales tax, to the credit card on the original order. Please note that items received after 30 days of ship date will only be eligible for an exchange.

Exchanges:

If your item(s) is in new condition still in packaging, you may exchange your item(s) for a different style. You will still have to pay return shipping.

Credit Card Charges:

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Back Orders:

All available items will be shipped as your order is processed. Any back ordered items will be shipped when they become available with no extra shipping cost.