Return and Exchange Policy
RETURN AND EXCHANGE POLICY
Precious Pet Paintings wants you to be completely happy with your purchase. Your unused item(s) may be returned or exchanged within 30 days of ship date. Please note that items received after 30 days of ship date will only be eligible for an exchange. Any defective item or incorrect shipment will be replaced at no shipping charge or stocking fee to you.
You can also return unused items within 30 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid minus the 15% stocking fee, plus any applicable sales tax, to the credit card on the original order. Please note that items received after 30 days of ship date will only be eligible for an exchange.
Please allow 10 business days after receipt in our warehouse for your return and refund to be processed.
If your item(s) is in new condition still in packaging, you may exchange your item(s) for a different style. You will still have to pay return shipping.
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
All available items will be shipped as your order is process. Any back orders items will be shipped when they come available with no extra shipping cost.